Key Differences Between Program Management and Project Management Understanding the distinctions between program management and project management is crucial for effectively leading and executing initiatives in an organization. While both roles are essential and overlap in some areas, they have distinct functions, objectives, and scopes. Here’s a breakdown of the key differences: 1. Scope and Focus a. Program Management Scope: Manages a collection of related projects aimed at achieving a broader, long-term strategic goal. Focus: Focuses on the strategic alignment and overall outcomes of the program. The emphasis is on delivering value by coordinating and managing multiple projects to achieve overarching business objectives. Example: A program to improve customer experience might include projects related to upgrading technology, training staff, and revamping customer service processes. b. Project Management Scope: Handles a single project with a defined start and end date, focusing ...